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The Intercultural Competency Scale

The Facts


  • Each factor is based on an attitude or behavior that research studies associate with working effectively in other cultures.
  • Most people will have a mix of high, middle and low range scores. Very few people find that their ICS profile has all high scores.
  • A lower factor score indicates a person's lack of preference for that particular attitude or behavior. The individual's choices made on the questionnaire reveal these preferences.
  • The higher the total score, the greater the likelihood a person will function effectively in another culture. The total score is the sum of the 12 factor scores.
  • A score that falls in the middle range is a perfectly acceptable score for people planning to work in a cross-cultural context.
  • A low range on the total score indicates that the individual has several preferred attitudes and behaviors that will make it more difficult for him or her to function effectively in another culture.
  • Low factor scores indicate areas for growth. Setting personal goals related to changing these attitudes or behaviors will be helpful.

Muriel I. Elmer, Ph.D.

The Intercultural Competency Scale © 2010 Muriel I. Elmer Ph.D.

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